Cookie Policy
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your preferences. This policy applies to Optis Telecom (referred to as “we,” “us,” or “our”).
We are committed to protecting your privacy and being transparent about the technologies we use. Our use of cookies is in compliance with the UK General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).
What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies enable a website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
How We Use Cookies
We use cookies for various purposes, including:
- Operating our website: Ensuring the website functions correctly and securely.
- Understanding user behaviour: Analysing how visitors interact with our website to improve its design and content.
- Personalising your experience: Remembering your preferences and settings to make your visits more convenient.
- Delivering relevant advertising: Showing you content and advertisements that are tailored to your interests.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site or making use of e-commerce functionalities. Without these cookies, services like shopping carts or secure logins cannot be provided. Under UK law (PECR), we do not need your consent to place these cookies as they are essential for the provision of a service explicitly requested by you.
Performance and Analytics Cookies
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are used only to improve how a website works. For these cookies, we require your explicit, informed consent before they are placed on your device, as per UK GDPR and PECR.
Functionality Cookies
These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. For these cookies, we require your explicit, informed consent before they are placed on your device, as per UK GDPR and PECR.
Targeting and Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. For these cookies, we require your explicit, informed consent before they are placed on your device, as per UK GDPR and PECR.
First-Party vs. Third-Party Cookies
- First-Party Cookies: These are cookies set by the website you are visiting (i.e., by our domain).
- Third-Party Cookies: These are cookies set by a domain other than the one you are visiting. This typically occurs when the website incorporates elements from other sites, such as images, social media plugins, or advertising.
Session vs. Persistent Cookies
- Session Cookies: These are temporary cookies that remain in your browser’s cookie file only until you leave the site.
- Persistent Cookies: These remain in your browser’s cookie file for a longer period, typically until they expire or are deleted by you.
Your Choices and Consent (UK Cookie Compliance)
In line with UK GDPR and PECR, we are committed to obtaining your informed consent for the use of any cookies that are not strictly necessary for the operation of our website.
How We Obtain Consent
When you first visit our website, you will be presented with a cookie banner or pop-up. This banner will:
- Clearly inform you that we use cookies.
- Explain the different categories of cookies we use (e.g., necessary, performance, advertising).
- Provide you with the option to accept all cookies, reject non-essential cookies, or customise your preferences.
- Link to this Cookie Policy for more detailed information.
We will not place any non-essential cookies on your device until you have provided your explicit, affirmative consent. Simply continuing to browse the site without interacting with the consent banner will not be considered valid consent.
Withdrawing Your Consent
You have the right to withdraw your consent to the use of cookies at any time. You can do this by:
- Revisiting our cookie consent tool: Look for a “Cookie Settings” or “Manage Cookies” link, usually in the footer of our website.
- Adjusting your browser settings: Most web browsers allow you to control cookies through their settings. You can usually configure your browser to accept or reject all cookies, or to notify you when a cookie is being sent. Be aware that disabling strictly necessary cookies may impact the functionality of our website and your ability to use certain features.
You can find more information on how to manage cookies for common browsers here:
- Google Chrome: [Link to Chrome cookie settings]
- Mozilla Firefox: [Link to Firefox cookie settings]
- Microsoft Edge: [Link to Edge cookie settings]
- Apple Safari: [Link to Safari cookie settings]
Data Protection and Privacy
Any personal data collected through cookies is processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR). We ensure that appropriate safeguards are in place to protect your data. You have rights concerning your personal data, including the right to access, rectify, or erase your data. Please refer to our Privacy Policy for more details on how we handle your personal data and your rights under UK GDPR.
Changes to Our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Cookie Policy changes). We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies.
Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:
info@optistelecom.co.uk
+44 208 058 5264