Why Us
Why should you choose Optis Telecom?
We answer the phone when our customers call.
No, not just the ‘Sales line’. We mean even the ‘Customer Service line’. That’s right, after you have made that important decision to put your trust in us and switch your telecommunications to us, we make sure you have someone to speak with should you need to with technical support from our teams in the UK from Monday to Friday 9am to 5pm. No long waiting times and no teams based overseas. Just good old fashioned answering your call when you need us to. We are just the right size to look after small to medium sized enterprises.
How do we actually do this? Simple. Deal with one supplier for all your requirements and save on precious time should you ever need to speak about your various telecommunications services. Not to mention it being easier on your pocket when combining all of your telecoms expenditure together in one place. We provide you one simple to read invoice each month for all of your telecoms services.
Our service stands out by offering a comprehensive package of benefits tailored for the UK market.
Unrestricted Connectivity Across the UK
Our robust 5G network provides extensive coverage across major cities and growing areas throughout the United Kingdom. Whether you’re commuting in London, working remotely from Manchester, or exploring the Scottish Highlands, you can count on strong, consistent signal and blistering speeds.
Seamless Streaming, Gaming, and Browsing
Buffering is a thing of the past. Enjoy your favourite movies and TV shows in stunning 4K resolution, dominate online games with ultra-low latency, and browse the web at lightning speed. Our Unlimited 5G data ensures a smooth, uninterrupted experience for all your online activities.
No More Data Caps or Hidden Fees
We believe in transparency and simplicity. With our unlimited plans, you’ll never face surprise charges for exceeding a data limit. Enjoy complete freedom to use your data without constantly checking your usage or fearing additional costs.
Reliable Network Coverage
Leveraging a state-of-the-art infrastructure, our network is built for reliability. We are committed to providing a stable and consistent connection, ensuring you stay online when it matters most, backed by continuous investment in expanding and enhancing our 5G footprint across the UK.
Choosing a broadband provider is a significant decision. We believe our service offers a compelling package of benefits that address the core needs of UK users.
Unrivalled Speed and Reliability
We understand that buffering and dropped connections are frustrating. Our network is engineered for maximum uptime and consistent, high-speed performance. We leverage cutting-edge fibre technology to deliver ultra-fast speeds, ensuring smooth streaming, rapid downloads, and lag-free online experiences, even during peak hours.
Tailored Solutions for Every Need
Whether you’re a single user, a busy family, or a growing enterprise, we have a plan designed specifically for you.
Residential Plans: From basic browsing to intensive gaming and multiple simultaneous users, our home broadband packages offer a range of speeds and data allowances to suit diverse household requirements.
Business Solutions: We provide robust, scalable broadband services that support critical business operations, including dedicated lines, enhanced security, and priority support, ensuring your enterprise stays connected and productive.
Exceptional Customer Support
We pride ourselves on our commitment to customer satisfaction. Our UK-based support team is knowledgeable, friendly, and readily available to assist you with any queries or technical issues. We believe in providing real solutions quickly, minimising downtime and maximising your peace of mind.
Transparent Pricing and No Hidden Fees
We believe in honesty and clarity. Our pricing structures are straightforward, with no hidden charges or unexpected increases. You’ll know exactly what you’re paying for, allowing you to budget effectively and confidently.
Advanced Security Features
Your online safety is paramount. Our broadband service includes robust security protocols and optional features like parental controls and network-level threat protection, safeguarding your data and privacy from online threats.
Our Commitment to the UK Market
We are not just another broadband provider; we are part of the UK’s digital future.
Investing in UK Infrastructure
We continuously invest in upgrading and expanding our network infrastructure across the UK, bringing the benefits of high-speed fibre broadband to more homes and businesses, including underserved areas.
Supporting Local Communities
We are committed to contributing positively to the communities we serve, understanding the unique needs and challenges faced by different regions within the UK.